Most orders are sent Standard Ground Shipping via UPS or the U.S. Postal Service.
Delivery timeframes are from the date the order is placed and credit card authorization is received or payment is applied.
The order entry system defaults to generic ship methods for most items. This means that the distribution center will determine the least costly actual ship method to ensure timely delivery.
Note: You may select your preferred shipping method for each item in your order.
What is Send the Trend’s return policy?
Send the Trend wants you to love your purchase! If for any reason you do not, send it back within 30 days of receipt for exchange (if available) or full refund of the purchase price, less the applicable Send the Trend Return Label fee.
You have the choice of a refund or a site credit. If no preference is selected on your return slip, we will default to issuing a refund.
If your item is damaged in transit, or if Send the Trend sends the wrong item (hey, mistakes happen!), you will not be charged the price of the return label.
How is an item returned?
Simply follow the return instructions on the packslip that came with the item. Complete, detach, and enclose the return form with the item. Please be sure to fill in all information. Don’t tape or staple the packslip to the returned item. Leave the slip loose within the package.
